The Evolution of The Customer Checkout Experience





In this infographic by “Merchant Warehouse” they take a deeper look into the evolution of the “customer purchasing experience”. What was once a simple cash transaction has now become either a: credit, debit, gift card, or even most recently a mobile transaction. It is interesting to see how far the consumer world has come in accommodating for purchasing goods and services. Just even 5 years ago, purchasing goods online was still a stressful task, ┬ábut today not only can consumers participate in e-commerce, but use their cellphones as “cash” as well. I personally love the invention of the self-checkout machine and use it whenever I can. I love seeing how far technology can take the world, but wonder what any risks or downsides would be to such “high-tech” forms of payment.