Being inspired by one of my recent strategic communication classes, I decided to do a mini-series on a few mediums of communications. I will be focusing on the oral, written, and non-verbal styles of communication and break them down even further, discussing their benefits. For this post I will be discussing the oral side of communication, more specifically within organizational settings.
Oral communication can consists of:
– Face-to-face or Interpersonal interactions (allows for feedback , non-verbal cues, ability to communicate confidential/personal information, negotiate
– Telephone/ Teleconferences (discuss confidential information, provide good or bad news, inform or confirm when feedback isn’t needed.
– Video messages/Video conferences (personal connection with audience/group, efficient, economically friendly, ablitiy to train/inform without physical presence )
– Speeches/Oral presentations (great forum for persuasive messages , delivering news to a large audience)
Overall, oral/interpersonal communication is considered to be a “rich form of communication”. This is due to the fact that it involves the a lot of non-verbal cues, in addition to it’s oral information. This includes: facial expressions, body language, personal space, attitude, tone, an even physical appearance. These forms of communication foster a more “dialogic” approach to communiation because they allow for feedback.